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Shape Growth 3: SaaS KPI Metrics & Performance
Announcements
Part 3 - Preview
Course going-live date
Welcome and introduction
Hello and Welcome! (2:42)
Discussion Forum for suggestions, wish list
Introduction round
Course introduction (14:22)
Recap and setting the stage
Introduction of the "Management Flight Simulator" (model) (21:36)
Bonus Material: Insights form the "Got Viral?" game-survey
Key Performance Indicators (KPI)
KPI Roadmap and Framework (15:36)
ARPU - Average Revenue Per User (9:34)
MRR - Monthly Recurring Revenue (7:41)
LTV - Life Time Value (21:49)
Churn (20:33)
General Service Dynamics - SaaS Focus
Market Share - Know Your Market (15:04)
Conversion Dynamics (14:40)
Upcoming Topics
Next topics and your suggestions
KPI Roadmap and Framework
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